The breakfast was delicious with a variety of options, the double room we stayed in was fantastic and had a unique charm, and the location was pleasant and beautiful.

The whole experience was pleasant, nothing to complain about, can't recommend it highly enough. Our breakfasts were very very good at 9pm. The room we booked was large and unique with a clean bathroom❤

No issues here.

The hotel offers relaxing and exceptionally good rooms with twin beds and separate bedroom, as for instance, I am very pleased about that.

The room was spacious and had twin beds, making for a comfortable stay, and the hotel's location was convenient and within walking distance to various attractions.

The staff here is really helpful and capable, the location is fantastic, close to restaurants and stores, plus there are two great dining options available.

Spacious rooms, nice onsen, friendly staff, proximity to attractions and train station, multiple dining options and stores on-site, excellent customer service.

Couldn't fault.

We had a wonderful romantic escape at this hotel! The bed was very comfortable and we loved the view from the room. The hotel offers a wide range of facilities, including a swimming pool and public baths with stunning views of the mountains. The location is excellent, just a short walk from the train station, making it easy to explore the surrounding area.

The air conditioning in the room was not working properly and it was quite warm. Also, the room was a bit outdated and could use some updating. However, these small issues did not detract from the overall enjoyable experience we had at this hotel.

This place exceeded all my expectations. The staff were incredibly friendly and helpful throughout my stay. They were always available and willing to assist with any queries or requests. The room was beautifully designed in a traditional Japanese style, with tatami flooring and authentic furniture. The bed was comfortable and the room was kept clean and tidy by the housekeeping staff. The hotel also had a variety of amenities, including an indoor and outdoor swimming pool, sauna, and jacuzzi, perfect for relaxing after a long day of exploring. The on-site restaurant offered a delicious breakfast with both Japanese and Western options. the service, room, and facilities were of the highest quality.

I highly recommend this hotel for families.

Despite some shortcomings, there were some positive aspects to our stay. the staff were friendly and helpful, always willing to assist with any queries we had. Additionally, the location of the hotel was perfect as we were within walking distance of all the main attractions. Finally, we appreciated the complementary drinks and snacks that were provided in our room each day.

the breakfast was very average with limited options to choose from. Secondly, the room was small and outdated with uncomfortable furniture.

We had a wonderful stay at this hotel. The Japanese-style bedrooms were spacious and comfortable, complete with tatamis, Japanese furniture and wood flooring. The hotel facilities were also great, with two restaurants and souvenir shops available. The location was also convenient and easily accessible from transportation. The staff members were friendly and helpful, and the overall cleanliness was impressive.

Nothing at all.

Convenient location, just 5 mins walk from the train station. Nice room with mountain view and clean bathroom. Lots of facilities available for the price. Easy access to popular sights in the area.

This hotel offers a convenient location close to transportation, souvenirs, and attractions. the room was spacious and clean, and the staff were friendly and helpful. the hotel provided tasty samples of local treats, and there were plenty of options for snacks and drinks on the first floor. Guests can enjoy hot springs with beautiful views of the city and mountains, and some rooms come with bathtubs with great views as well.

It is a bit stuffy in the rooms, and there may be some noise from the street or other guests at certain times.

The hotel had excellent customer service, clean rooms, and a fantastic onsen. The location was also convenient and had great facilities like a swimming pool and a variety of restaurants.

Don't have any issues at all.

This hotel is absolutely amazing! The room is spacious and the bed is so comfortable. We had a great view from the window and it was surprisingly quiet at night. The facilities here are top-notch, with a swimming pool, public baths, and a variety of restaurants and cafes to choose from. We also enjoyed browsing the shop filled with delicious Japanese sweets and local food items. The room and the entire hotel were very clean, which made our stay even more enjoyable.

We highly recommend this hotel to everyone. The service, amenities, and location are all fantastic.

Great location, close to train station and main sites. The room was spacious and had a nice view of the city. The hotel staff were friendly and accommodating.

The bed was uncomfortable and made it difficult to sleep. The room decor was outdated and could use some updating. The breakfast was overpriced and not very tasty. the hotel needs some improvements to make it a more pleasant experience.